1. Introduction

Welcome to HayBuy. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information when you use our website and services. By using HayBuy.co and related services, you agree to the terms outlined in this policy and the HayBuy Terms of Service, incorporated herein by reference.

2. Information We Collect

We may collect the following personal information to operate and improve our platform.

• Information you provide directly: We collect information you provide us, such as your email address, first and last name, phone number, and address (city, state, and zip code) when you create an account. You will also create a password that helps us secure your account.
• Automatically collected information: When you use HayBuy, our platform automatically collects certain information. This may include:
  • details about your device (like your computer or phone), and your IP address;
  • when you view a HayBuy page and when you leave a page;
  • how you interact with the HayBuy site including clicks, taps, and changes to input fields;
  • capturing mouse movements, clicks, and scrolling which may be recorded and replayed by HayBuy; and
  • technical information like browser type and time spent on specific HayBuy pages.
• Information from third-party sources (if applicable): If you choose to link your HayBuy account with another service or third-party partner, we may receive information from them. We only do this if it's legal and you have given us your consent.

3. How We Use Your Information

We use the information we collect for various purposes.

• To Provide and Improve Our Services: We use your data to train our platform. This allows us to offer features like personalized recommendations.
• To Analyze Usage Patterns and Improve Performance: We analyze how you and other users interact on the platform. This helps us identify ways to improve the accuracy, fairness, and relevance of our features.
• For Communication: We use your information to communicate with you about your account and our services via the platform, SMS, and email. This includes sending you marketing and promotional communications, which you can opt-out of at any time by contacting us at support@haybuy.co
• For Business Operations: We also use the data for internal purposes, such as data analysis, service improvement, developing new features, and fraud prevention.

4. Content and Data License Grant

By using HayBuy and submitting user-generated content, you grant HayBuy a worldwide, non-exclusive, royalty-free, and perpetual license to use, reproduce, modify, adapt, publish, and display your content and data for the purpose of operating, improving, and training our AI systems and services.

5. Communications

6. Your Privacy Rights

You have specific rights regarding your personal data, including when it is processed by our AI systems. Please note that modifying your data may have an impact on your ability to use the platform and service.

• Access: You can ask for a copy of the personal information we hold about you.
• Correction: You can ask us to correct your information if it's incomplete or inaccurate. This includes data used to train and improve our AI models.
• Deletion: You can request that we delete your personal data. We will take reasonable steps to remove your information from our systems, including where it's used for AI purposes, in line with legal and operational limitations.
• Restriction: You can ask us to limit how we process your information, including for our AI-driven activities.
• Objection: You can object to certain types of data processing, such as automated decision-making.
• Request: You contact us at support@haybuy.co for more information.

7. Data Sharing and Disclosure

We will not sell, rent, or lease your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as email and SMS providers.
• Legal Compliance: Law enforcement or government agencies when required by law or to protect our legal rights.
• Business Transfers: A successor entity in the event of a merger, acquisition, or sale of assets.

8. Data Security

We implement reasonable security measures to protect your information, including data encryption and secure access controls. However, no method of transmission over the Internet is completely secure. We cannot guarantee the absolute security of your data.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information for an indefinite period to comply with our legal obligations, resolve disputes, enforce our agreements, and for our internal business purposes, including the ongoing training and improvement of our AI models. We may change this retention period in the future, and we will update this policy accordingly.

10. Cookies and Other Technologies

We use a single session cookie to authenticate your login and preserve your session. This cookie is temporary and expires when you close your browser. You can manage your browser's cookie settings to accept or reject cookies.

11. Children's Privacy

HayBuy is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it. Users under the age of 18 must have parental consent.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, if appropriate, by sending you an email.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles. You agree that any legal action or proceeding related to this policy shall be brought exclusively in the state or federal courts located in Overland Park, Kansas and you consent to the jurisdiction of those courts.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at support@haybuy.co.